Privacy policy


1. General information

1.1 What are personal data

Personal data is information that reveals or can reveal the identity of the user. We adhere to the principle of data avoidance. As far as possible, we refrain from collecting personal data.

1.2 Handling of personal data

Personal data is used exclusively for the purpose of establishing the contract, structuring its content, implementing or handling the contractual relationship. In addition, personal data will only be processed if we have received your consent to do so. As a matter of principle, they are not passed on to third parties. Your personal data will be processed exclusively within Switzerland and the EU, unless otherwise stated below.

1.3 Usage data

General technical information is collected when visiting the website. These are the IP address used, time of day, duration of the visit, browser type and, if applicable, the originating page. This usage data is registered in a log file for technical reasons and can be used and stored for the purpose of statistical evaluation of this website. There is no link between this usage data and your other personal data.

1.4 Duration of storage

We store your personal data after the end of the purpose for which the data was collected, only as long as this is necessary due to legal (especially tax) regulations.

2. Your rights

2.1 Information

You can demand information from us as to whether we are processing personal data about you and, if so, you have the right to be informed about this personal data.

2.2 Right of rectification

You have the right to have incorrect personal data concerning you corrected and may request the completion of incomplete personal data.

2.3 Right of deletion

You have the right to demand from us that the personal data concerning you be deleted immediately. We are obliged to delete them immediately, especially if one of the following reasons applies:

  • Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • You revoke your consent on which the processing of your data was based and there is no other legal basis for the processing.
  • Your data have been processed unlawfully.

The right to deletion does not exist insofar as your personal data is necessary for the assertion, exercise or defence of our legal claims.

2.4 Right to limit processing

You have the right to request us to limit the processing of your personal data if

  • you dispute the accuracy of the data and we therefore check the accuracy,
  • the processing is unlawful and you refuse to delete it and instead demand that its use be restricted
  • we no longer need the data, but you need the data to assert, exercise or defend legal claims,
  • you have lodged an objection to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.

2.5 Right to data transferability

You have the right to receive the personal data concerning you that you have provided us with in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and that the processing is carried out by us using automated procedures.

2.6 Right of withdrawal

If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

2.7 General and right of appeal

The exercise of your aforementioned rights is basically free of charge for you. You have the right to address complaints directly to the supervisory authority responsible for us.

3. Data security

3.1 Data security

All data on our website is protected by technical and organisational measures against loss, destruction, access, modification and distribution.

3.2 Sessions and cookies

For the operation of our website we may use cookies or server-side sessions in which data may be stored. Cookies are files that a website stores on your hard drive in order to automatically recognize this computer the next time you visit the website and thus to be able to adapt the use of the website to you. Some of the cookies used are deleted after the browser session ends. These are so-called session cookies. Other cookies remain on your end device and enable the browser to be recognised when you visit our website later (permanent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Please note that you may not be able to use some functions of this website if cookies are deactivated. We ensure that no personal data is taken from sessions or through cookies and that cookies are only used if technically necessary for the website.

4. Comments

If you use the comment function on our website, in addition to these comments, the time of creation, your chosen pseudonym and temporarily your IP address will also be saved. This is done so that we can protect our rights in case of illegal content.

5. Newsletter

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time and can either be done by sending us a message via the contact options given in the imprint or via the link provided for this purpose in the newsletter.

6. Use of Hubspot

We use the Hubspot software solution to cover various aspects of our customer relationship management and online marketing. These include reporting and contact management. Personal data is stored on servers of our software partner HubSpot. We may use this information to contact visitors to our website and to determine which services of our organization are of interest to you. All information collected by us is subject to this Privacy Policy. We use all collected information exclusively to optimize our sales and distribution and make sure that no interests of yours are affected, which outweigh this legitimate interest on our part. HubSpot is a software company from the USA with a subsidiary in Ireland. HubSpot can be reached at 2nd Floor 30 North Wall Quay Dublin 1, Ireland, telephone: +353 1 5187500. HubSpot is certified under the conditions of the “EU – U.S. Privacy Shield Framework”. Hubspot’s privacy policy can be found at https://legal.hubspot.com/privacy-policy.

7. Contacting

You are welcome to contact us at the following e-mail address for information on data protection: office@step5.ch