Content around our work
Find here an overview of concise articles on topics that concern us and many others on a daily basis.
At step 5, we have been helping large and small companies achieve their strategic goals at all levels with effective leadership & collaboration for over 20 years. In doing so, we pay close attention to the right interplay of leadership processes and appropriate behavior & mindset.
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THE MYTH OF THE INTERNAL CUSTOMER: WHY THIS IDEA HARMS COMPANIES
Internal customer orientation: why this concept is often misleading It sounds so logical: every department…
From fear to commitment: how psychological safety transforms teams
A team can only realise its full potential if its members feel safe to express…
Resistance in change – danger or opportunity?
Managers face a wide range of challenges in change processes. Managers often experience resistance and…
The (overestimated) importance of the organizational chart
Are things not running smoothly in your organization (once again)? Inefficiency and waste hinder performance,…
New goals: more of the same or can it be something different?
Setting the right direction for the coming year is one of the most important activities…
The Dunning-Kruger effect and what it means for managers
Everyone has experienced a colleague who thinks he or she is the greatest, but in…